About the delivery company
Your order goods will be shipped by DHL.
We cannot specify or change the shipping company.
goods will be shipped from Japan.
About shipping cost
Shipping costs vary depending on the weight of each order and the destination.
However, it may be slightly higher or lower than the listed amount depending on the distance and the weight of the goods
About delivery period
Orders placed before 9:00 a.m. Japan time will be shipped the same day.
Estimated delivery date by region.
North America: 2 to 4 business days
Hong Kong and Singapore: 2-3 business days
Europe: 3-5 business days
Other regions: 2-6 business days
All orders are shipped via DHL EXPRESS WORLDWIDE service.
Shipping may be delayed if stock is not available or if address information is incorrect.
About delivery address
We also accept deliveries to locations other than your home address (workplace, etc.). In that case, please register a new address.
About long-term absence and refusal of receipt
goods If you do not receive your goods and it is returned to our warehouse, it will be automatically cancelled.
Also, we will not be able to reship that goods, so if you would like to purchase goods, please place your order again. *Please note that in the case of a sold-out order.
If you refuse to receive goods due to long-term absence or for your own reason, or if we deem that you have no intention of purchasing the item due to repeated returns or cancellations, we may not be able to accept your subsequent orders. Please understand this in advance.
About packing and shipping products
Please note, that items from different orders cannot be shipped together.